PeopleCert
ITIL 4 Foundation
ITIL 4 Foundation · Status not verified
Historical catalog data — verify exam details and pricing with the issuer. Salary premiums are estimates, not a promise of a raise.
- Exam cost
- $536 USD (historical estimate)
- Questions · time · passing score
- 40 multiple-choice questions, 60 minutes, closed book, 65% passing score
- Prerequisites
- There are no formal prerequisites for the ITIL 4 Foundation certification. However, a basic understanding of IT service management concepts is recommended.
- Estimated salary premium
- Not established by comparable evidence
- Renewal requirements
- 3-year cycle · CPE/CEU requirement not verified
- Difficulty
- Not rated
Domains covered
- ** Service management concepts
- Service value system
- Four dimensions of service management
- Guiding principles of ITIL
- Service Value Chain
- ITIL practices
- Continuous improvement
- Service Level Agreements (SLAs)
- Key metrics and performance indicators
- Service Operation
- Digital Transformation
- Problem Management
Where this credential fits
MyCyberPath career mappings are planning guidance, not universal employer requirements.
This credential is not currently mapped to a metro line.
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